Wageworks
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Wageworks Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wageworks has 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Electronic system.
Cons: No one knows what they are doing.Recent recommendations regarding this business are as follows: "Don’t do it", "avoid this company", "KEEP ALL YOUR RECORDS!", "They only care about getting money!".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newcastle, New South Wales
Resolved: Unable to use HRA
Company fixed the issue and I have been provided with apology. Reactivation of enrollment
I am and have been participating in the wage works HRA program for several years.
My new plan was to kick in place on November 30. My staff followed up with staff at WageWorks with 26 phone calls and months of communication and I still do not have my plan and I had to cancel my eye surgery and I have over $500 in prescriptions but I cannot use my HRA card because they claim I am not enrolled and they will not complete my enrollment. We have been on the phone with no less than eight people and at least 3-4 calls each.
I am going to file a complaint with the Better Business Bureau and we are going to take our business elsewhere. This is an absolute sham that no one can initiate a recurring enrollment.
- Electronic system
- No one knows what they are doing
Preferred solution: To get my enrollment set up
User's recommendation: Don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boca Raton, Florida
Picking a new medical plan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Liberty Hill, Texas
Loss of coverage
I am exasperated with this Wage Works. I have auto pay on the 1st of the month however on numerous occasions my coverage is terminated on the 30th.
WHY is this happening? You blame it on the providers, they blame it on you. No one can help, give me the correct answer. I am constantly being told its my responsibility to call back and forth to yall and each provider.
It takes a week to get benefits re-instated so I'm paying for something I Can't use!
.My husband has Cobra through another billing company and he has never had this happen. You require payment on the 1st ONLY, yet when the last day of the month comes, I'm cancelled because of Nonpayment.
I need to complete open enrollment for next year but am hesitant due to your inability to pay the other providers automatically. PLEASE CONTACT ME IMMEDIATELY!
User's recommendation: avoid this company
Patterson, New York
Customer service...NO SERVICE!!!!!
User's recommendation: KEEP ALL YOUR RECORDS!!!
Durham, North Carolina
To give feedback
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Charges
Gunnison, Colorado
They don't follow their directions.
User's recommendation: They only care about getting money!!
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